Shipping Policy

Thank you for shopping with Lumen Luxe Boutique! We’re committed to getting your order to you as quickly and smoothly as possible.

Order Processing

Please allow 1–3 business days for your order to be processed before it ships.

Orders are processed Monday through Friday, excluding weekends and holidays. During periods of high demand, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Times

Delivery times vary depending on your location and the shipping method selected.

Estimated delivery times:

• United States: Approximately 5–15 business days after shipment

• International orders: Approximately 7–25 business days after shipment

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to carrier issues, weather, customs, holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, Lumen Luxe Boutique may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website.

Tracking Your Order

Once your order has shipped, tracking information will be provided when available.

Please allow 2–5 business days for tracking information to update after your order has been shipped.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice that you entered an incorrect address, please contact us immediately at support@lumenluxeboutique.com. We will do our best to update the address before your order is processed or shipped.

Once an order has shipped, we may not be able to make changes to the delivery address.

Lost, Delayed, or Stolen Packages

Lumen Luxe Boutique is not responsible for delays caused by shipping carriers, weather conditions, customs, or other circumstances outside of our control.

If your tracking information shows that your package has been delivered but you cannot locate it, we recommend checking with household members, neighbors, and your local carrier.

If you still cannot locate your package, please contact us at support@lumenluxeboutique.com and we will do our best to assist you.

International Shipping

For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

These charges are not controlled by Lumen Luxe Boutique and are the responsibility of the customer.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: support@lumenluxeboutique.com

Thank you for shopping with Lumen Luxe Boutique.

Lumen Luxe Boutique — Elevate Your Style. Indulge in Your Glow.